muukly

This Cookie Policy explains how muukly uses cookies and similar tracking technologies on our website and services (collectively, the "Service"). It also explains your choices for controlling cookies. By using muukly, you agree that we can use cookies as described in this policy (to the extent permitted by your settings).

What Are Cookies?

Cookies are small text files that websites place on your computer or mobile device when you visit a site. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners. Cookies allow a site or service to recognize your device and remember information about your visit – for example, your preferences or whether you are logged in.

Cookies can be "session" cookies or "persistent" cookies.

Session cookies are temporary cookies that exist only during a single browser session. They are erased from your device when you close your browser.
Persistent cookies remain on your device between sessions, for a set duration or until you delete them, and are used to remember you on subsequent visits.

We also use similar technologies like pixels (web beacons) - these are tiny images or code snippets that can track actions like whether an email was opened or a link was clicked, and local storage (which is a way for a website to store information on your browser, similar to cookies). For simplicity, we refer to all these technologies as "cookies" in this policy.

How We Use Cookies

muukly and our third-party partners use cookies and similar technologies for several purposes, including:

Essential Functions: Some cookies are strictly necessary for muukly to operate properly. For example, we use cookies to keep you logged in as you navigate between pages, to remember items in your session (like your conversation context), or to implement security features (such as to authenticate requests, prevent fraudulent use of login credentials, and protect user data). These cookies enable core functionality like account login, service stability, and security. Without them, muukly may not function correctly.
Preferences: We use cookies to remember your preferences and settings. For instance, cookies may recall your chosen language, interface theme, or other customizations so that you have a tailored experience (and don't have to set preferences each time). They may also help with features like remembering that you have seen a particular tutorial or notification so we don't show it again.
Analytics and Performance: We use cookies to understand how users interact with muukly, which pages or features are most popular, and how the Service is performing. Analytics cookies allow us to recognize and count the number of visitors and see how visitors move around our site or use our app. This helps us improve the way our Service works (for example, by ensuring that users are finding what they need easily). We may use third-party analytics tools (like Google Analytics or similar) that set their own cookies to collect information like your IP address, browser, pages visited, time spent, and conversions (if any). We use this information in aggregate form to compile reports and to help us improve the Service. These cookies are not strictly necessary and will typically only be set with your consent or based on our legitimate interests, as applicable.
Feature Testing and Development: Occasionally, we might use cookies to test new features or different content variations (A/B testing). Cookies can ensure that you have a consistent experience (e.g., seeing the same version of a feature during a test) and help us measure which version performs better. This falls under improving our Service.
Advertising (Currently Not Used): At this MVP/Beta stage, muukly does not serve third-party advertisements, and we do not use advertising cookies. If this changes in the future, we will update this policy and obtain any necessary consents. Advertising cookies are typically used to deliver relevant ads and track ad campaign performance, but since we are not running ads, you should not receive such cookies from muukly. (If you encounter any muukly-related ads on other platforms, those may be governed by the other platform’s cookie policies.)

In summary, the cookies in use on muukly as of now are primarily necessary cookies and analytics cookies. Necessary cookies are always active because they are essential for the site to work. Analytics cookies help us improve the product and are used in a privacy-conscious way (we do not collect personally identifying info via analytics cookies). We may also use some cookies for functional/site features, such as helping with integration of social media or third-party services if you choose to use them (for example, if we enable a "share" button or a login via Google, those services might set cookies).

Below is a general overview of cookie categories we use:

Strictly Necessary Cookies: These cookies are essential for you to browse our website and use its features. They may keep you logged in, load necessary resources, or enable moving around the site. For example: session ID cookies, authentication cookies, security cookies. These cookies are set by muukly (first-party) and sometimes by infrastructure providers (like Cloudflare for security). They do not gather information about you for marketing or remember where you've been on the internet.
Functionality Cookies: These cookies allow our site to remember the choices you make (such as your username, language, or region) and provide enhanced, more personalized features. They may also be used to provide services you have asked for, like playing a video or remembering if you already filled a survey. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites. For example: a cookie that stores your interface preferences.
Analytics/Performance Cookies: These cookies collect information about how visitors use our Service (which pages are visited, any errors encountered, load times, etc). These cookies don't collect information that personally identifies you – the information is typically aggregated and used to improve how our website works, understand what interests our users, and measure the effectiveness of our content. For example: we might use Google Analytics which sets cookies to observe site usage and provide us with insights. The data from these cookies helps us optimize user experience.

We currently do not use targeting/advertising cookies on muukly (cookies that profile you for advertising or track you across sites). Should we introduce those in the future, we will do so in compliance with privacy laws and with appropriate disclosures/consents.

Third-Party Cookies

Some cookies on muukly are set by third parties, not by muukly itself. For example:

If we use Google Analytics, Google will set cookies to collect usage data (like _ga cookie).
If we integrate a third-party widget or login (like "Sign in with Google" or a social media share button), that third party may set cookies to facilitate the integration or track its usage.
Infrastructure or security providers might set cookies (for instance, Cloudflare may set a cookie to identify trusted web traffic).

We do not have direct control over third-party cookies. Their usage is governed by the third parties’ own privacy/cookie policies. We encourage you to review the privacy policies of any third-party services you interact with through muukly for information on their cookie practices.

Examples of third-party cookies/services that might be in use: (This is provided for transparency; the exact third parties may change)

Google Analytics (for site analytics) - see Google's Privacy Policy and how to opt-out.
Auth0 or similar (if used for authentication) - for login sessions.
Stripe (if payments are enabled) - for checkout processes.
Cloudflare (for DNS/CDN security) - for distinguishing clients and malicious bots.

A full list of cookies and third-party trackers in use can be requested from us if needed. We aim to keep third-party tracking minimal.

Your Choices and Control Over Cookies

Browser Settings: You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies or alert you when a cookie is being placed on your device. Check your browser's help or settings menu for how to change your cookie preferences. For example:

In Chrome, you can go to Settings > Privacy and Security > Cookies and other site data, to block or clear cookies.
In Safari, you can go to Preferences > Privacy, to block cookies.
In Firefox, you can go to Options > Privacy & Security and set cookie preferences.

If you choose to block all cookies, please note that muukly’s website may not function as intended. Essential cookies (like those for login or content loading) are necessary for our Service; blocking them might prevent you from logging in or using key features. We recommend allowing at least necessary cookies for the site to work.

Do Not Track: As mentioned in our Privacy Policy, we do not respond to Do Not Track signals. Managing cookies via the methods above is the best way to control tracking.

Cookie Choices on Multiple Devices: If you use muukly on multiple browsers or devices, you will need to set your cookie preferences on each browser/device, as settings do not sync automatically across them.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. The "Last updated" date at the top will indicate when it was last revised. Material changes (especially if they broaden cookie use) may be communicated via our website or a notice to you.

We encourage you to periodically review this Cookie Policy for the latest information about our cookie practices.

Contact Us

If you have any questions about our use of cookies or about this Cookie Policy, please contact us at [email protected]. We will be happy to explain how we use cookies and assist you with any concerns or requests related to your cookie preferences.

By continuing to use muukly, you acknowledge that you have read and understand this Cookie Policy. Thank you for visiting muukly and for your interest in how we handle your data!